Forum Discussion
Ericatdmi I apologize for any confusion. We did recently change the color options for LMI Pro, and the details can be found within the latest release notes (updates coming again on this topic soon). Typically higher resolution settings are preferred by customers, but I understand if the change took you by surprise.
We will be updating the knowledgebase to reflect these upgrades as well. Thanks for your patience while we fully document.
So the lower quality options are gone for good? That's disappointing. The lower quality options made a significant difference in connection performance when working with clients that have poor internet connections. Seems like it would be easy enough to leave the options in place for those that need it.
Please pass on my thoughts to whom it may concern. I'd love to get the lower quality video options back.
- AshC7 years agoRetired GoTo Contributor
Ericatdmi Thanks for your feedback and case use. We will share it with the product teams repsonsible.
- cxedis7 years agoNew ContributorAshC
Any updates on getting greyscale or any actual lower settings back for a color settings?
Any updates are greatly appreciated.
This change isn’t cool....- AshC7 years agoRetired GoTo Contributor
cxedis We've brought this feedback to the attention of product teams to see if anything can be done. I believe these changes were made in order to accommodate higher resolution displays, not realizing there are many systems that may choose lower quality displays for different reasons.
* * The grayscale was technically the same as the basic color option, so those two were actually the same version with different screens.