The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

tweil's avatar
tweil
New Member
4 years ago

Cannot log back in

I logged out of remote computer an hour ago, but LogMeIn shows I'm still logged in.  I cannot access the computer remotely.  Any help?

2 Replies

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    tweil  It sounds like the affected host may need a reboot. 

     

    If that doesn't help, then try a reinstall when you have direct access to the desktop, as the administrator. 

  • Leapin_Lizard's avatar
    Leapin_Lizard
    Visitor
    4 years ago

    This is happening with me too. Hope this is going to be solved soon.
    So far when someone tries to get back in they aren't able to get on and on the host pc it shows that there are multiple users connected(1 for each attempt). The only fix I have currently is to either restart the host computer or have someone with access of the host computer turn off access to log me in and then start it again. It seems that this is an issue with mac from what I can tell. Host is a pc and the client is a mac. Don't have issues when both the client and hosts are pc's.