Forum Discussion

Verricom's avatar
Verricom
Active Contributor
5 years ago
Solved

Command prompt closes immediately on connecting

I have various client machines which for no obvious reason refuse to let me open working command prompts, when I do so all that happens is a black window opens with a 110x41 sign in the middle that t...
  • Jimz18's avatar
    Jimz18
    5 years ago

    Pressing F5 to refresh screen (Connection closed.) fixed for me.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

It seems from reports that the cause may not be fully reliant on local firewall settings.  If you've already confirmed your firewall is not related, can you please create a case with Customer Support so we can fully document the affected environment? 

paulquevedojdrf's avatar
paulquevedojdrf
Active Contributor
5 years ago

I contacted customer support on Sept 7th and asked them to escalate the ticket. They have a bunch of logs from one of my machines but I have not heard anything back from them yet. 

In in the interim i've just resigned myself to having to install hamachi on all our devices, which was a pain.