Forum Discussion

LLCPA's avatar
LLCPA
New Member
6 months ago

Computer disconnecting from Logmein when client ends session

We are having an issue with one computer. We have a remote employee that connects to two different computers for different tasks. One of the computers becomes unavailable on the Logmein home screen w...
GlennD's avatar
GlennD
GoTo Manager
6 months ago

Hi LLCPA, welcome to the community.

 

Have you tried connecting to this computer and then disconnecting yourself and does the same thing happen? If not, I would start with that. I would also take a look at the Host log files for clues: How to View Host Event Log Files