Forum Discussion

Taag's avatar
Taag
New Member
3 months ago

Crowdstrike Outage

I'm sure this has caused many issues.  Is there an estimated time for connectivity to Logme In Pro to be restored?  I have been monitoring GoTo Status for current updates but wanted to know if any more information on time frame was available.

  • GlennD's avatar
    GlennD
    GoTo Manager

    Hi Taag, welcome to the community.

     

    We continue to work on restoring service, we have everyone who can work on this involved. As soon as there is an update it will be posted to the service status page which you can subscribe to for automatic email notifications.

     

    • BridgeIT20's avatar
      BridgeIT20
      New Member
      It would have been nice if LogMein/GoTo sent an email first thing this morning to inform its subscribers that it is affected by the Crowdstrike issue, but no that did not happen at all.
      • GlennD's avatar
        GlennD
        GoTo Manager

        Hi BridgeIT20, unfortunately it also affected our ability to send out bulk emails, but our service status pages were updated as soon as the issue was identified and you can subscribe to those pages for automatic notifications.

         

  • NWL's avatar
    NWL
    New Member

    Has Logmein been affected by the crowdstrike issue? I have not been able to login to logmein

    I really need to be able to service the 24 computers we have tonight