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Forum Discussion
Jon9
5 years agoNew Member
How to change the master account holder to someone who is already registered as a LogmeIn user?
Hi,
I am registered as the master account holder for the companies LogMeIn account.
As I will soon be leaving the company, I need to switch the master account to someone else.
The issue is that the someone else is already registered with LogMeIn, so when I try and make the change via Settings >> Account Settings >> LogMeIn ID I get "This email address is already in use as a LogMeIn ID".
Do I have to remove the user so I can add them back in as master or is there a cleaner way?7
Thanks,
Jon
1 Reply
- AshC5 years agoRetired GoTo Contributor
Hi Jon9
I'm afraid you cannot currently change a regular account member into the account holder; you must delete them, and then re-invite them from scratch.