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Forum Discussion
Solved
Imac Home Screen
Hi everyone. When I login to my host all I can see is the home screen with out the desktop. The mouse moves and acks on the host but cannot see what it is doing on the controller??
Still no joy
Uninstalled Logmein client and host both ends, re installed software and still the same issue.
We I am trying to remote use clients computer, the moue moves and selects at client end but all I see is the "Screen saver" NOT the desktop
Hi TonyTomkins
If this just started happening, can you please confirm the affected operating system, LogMeIn software version, and last reboot time?
OS Big Sur 11.5.1
Logmein Version 4.1.7664 (PlugIn: 1.0.2725)
Re booted many times today both ends ....
Not used logmein for some time so not sure how long this has not be working correctly for ...
Basically all I can see when I log in is the home screen but without desktop apps etc but the mouse moves on the Host and can select items but cannot see from client end ... or the other way around ,, controller end can move mouse around and select but cannot see what you are selecting
TonyTomkins There may be some updated permissions required on that Mac host. If you can re-install the endpoint software there you may be able to re-acknowledge the screen sharing ability.
Still no joy
Uninstalled Logmein client and host both ends, re installed software and still the same issue.
We I am trying to remote use clients computer, the moue moves and selects at client end but all I see is the "Screen saver" NOT the desktop
the_admin TonyTomkins Do you have the M1 processing chip installed on the problem Mac?
- Hi
I did uninstall and then re install the software but made no difference so will try again .. anything to do with firewall?
