Forum Discussion

IVTP's avatar
IVTP
New Contributor
5 years ago

iPad with Windows command prompt or power shell uses wrong quotes

When I use the iPad to connect to a Windows system and open a command prompt, the key sent for a quote ( " ) is not the same as a Windows quote.  It looks different and Windows does not recognize this as a quote.  There is no way to type a proper quote using the iPad.  I either need to use the on-screen keyboard, or start to type a directory name that has a space and hit the tab key.  Windows will automatically complete the path and include the proper quotes.  That quote character can then be copied to the clipboard and pasted where necessary.

Is there any way to fix this?

 

This is also a similar issue using ctrl and shift keys when remoting to a Windows virtual host and trying to use those keys while connected to a virtual machine.  The normal shif key does not work, but the shift key at the very top, that looks like an up arrow does.

 

Since this only happens in LogMeIn, there must be a keyboard mapping issue with the software.

  • yetanotherlogin's avatar
    yetanotherlogin
    5 months ago

    Good news, support was able to solve this.  Thought I would post for future users.  Tested and working now in Excel formulas.

     

    Using iOS 11, a punctuation character appears to be sent incorrectly. This could be the result of "smart punctuation" which is an iOS 11 feature that is enabled by default. You can turn this off Settings > General > Keyboards.

  • yetanotherlogin's avatar
    yetanotherlogin
    Active Contributor
    5 months ago
    I still have this problem, did anyone respond with a solution? I could think of was using a macro program on the computer to try to remap the quote key?
    • KateG's avatar
      KateG
      GoTo Moderator
      5 months ago

      Hi yetanotherlogin, nice to see you in the Community. 

       

      This is an older thread and I'm not able to see this reported internally. I've gone ahead and created a support ticket so someone on the team can take a look. They will contact you soon. 

       

      • yetanotherlogin's avatar
        yetanotherlogin
        Active Contributor
        5 months ago

        Good news, support was able to solve this.  Thought I would post for future users.  Tested and working now in Excel formulas.

         

        Using iOS 11, a punctuation character appears to be sent incorrectly. This could be the result of "smart punctuation" which is an iOS 11 feature that is enabled by default. You can turn this off Settings > General > Keyboards.