The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
LMI Central and desktop app shows blue icon on PC but a user is connected
We use a few PCs for an extensive list of users to share as the software installed on it is hardly ever used. Many times, our list of available computers will have one of them with a blue color indi...
Hi KDubya, welcome to the community.
The PC icon should be Blue when the computer is available and Green when it is in a session. This doesn't appear to be an issue that support has heard of already, so would it be possible for you to call in so we can gather some more details and log files from some of the affected computers?
It is possible to block another user from connecting while a session is in progress if you use the Host Preference Package feature. Once you create a package, in the Advanced section you can uncheck this box before deploying it.
