The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Logging into client mac can't see icons or anything other then menu bar HELP!
Hi, I looked up the "fixes" to this problem but they do not seem to resolve the issue. I've looked at the client side mac and permissions are granted. I can log in but can't see icons on desk...
I have had this problem and have had them run through the fix, only to have the problem return the next time I attempt to log in. (Hadn’t made the connection between non administrators logging in and then logging out as a connection to the problem. I will have to pay more attention to that)
This issue has been going on for a few months now, and I have to believe that LogMeIn knows this is a significant bug, yet it is not reported as a known issue (as far as I can tell).
Frustrating given the cost of the license and how it simply doesn’t work when you want to use it!!!
I wish there was another viable alternative to this program.
Please try the following steps to see if the required permissions are remembered correctly:
1. Please open the terminal app on your host computer and paste the below command:
tccutil reset All com.logmein.logmeinserver ; tccutil reset All com.logmein.logmeinguiagent
2. After this completes quit LogMeIn completely and re-open--it., then reboot your computer. This will prompt for all the required permissions again.
3. Make sure that Screen Recording permission is granted so that you can see the entire desktop and not just the wallpaper
