I called support about this and was told that it was a knoen problem and NO Fix will be coming out ! So it looks like to me a reduction in features without a cost reduction !
Well this is good to know because it is time to renew our contract. I will be bringing this up to our sales rep. If they arent going to provide a solution, I want a very nice discount. This is such a huge inconvenience to our staff.
I remember the early years of LMI - you know when they actually cared about customer experience.
Yes, after she told me that I had her stop my auto-renew ! Yes I do remember when it mattered, too bad.
I just got off the phone with a support rep. He said that they are aware of the issue and that they WILL be coming out with another update to fix this issue but he does not know when that will be happening.
I asked if they can send me the version just prior to this update and he said he did not have access to the prior version. Put me on hold and asked around and nobody else in support has it either. He said he believes a new update will be coming out really soon though.
Thanks for the update. Fingers crossed this gets straighten out quickly. What an huge waste of time!
