Forum Discussion

andreif's avatar
andreif
New Contributor
2 years ago

LogmeIn Client shows offline. Cannot connect to it.

Hello,

 

For some reason, i`m getting this when i`m trying to login to LogmeIn Client:

 

Your computer is offline

Sorry, LogMeIn requires an Internet connection. Please check your network.

 

(for some reason, i dont have permission to upload screenshot)

 

Obviously, i do have internet and nothing wrong with the internet connection, as i`m able to surf and use the internet.

 

Thank you!

 

    • andreif's avatar
      andreif
      New Contributor
      2 years ago

      Hey Kate,

       

      I think you misunderstand the problem i`m having it. is not the same. the user is already logged in with the client.

       

      this is totally different, I`m not able to actually login into logmein client desktop application itslef.

      i cannot post screenshot so you can better see exactly what`s the message.

       

      • KateG's avatar
        KateG
        GoTo Moderator
        2 years ago

        andreif my apologies. To rule out of it's the network blocking LMI, have you tried a different network connection?