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edfang's avatar
edfang
New Contributor
6 years ago

LogMeIN Connecting to Remote Computer Please Wait

Goes through all the authentication.  Cant get this new Win10 to allow remote access in.  I can get to another computer via LMI on the same network, but this one just hangs after the last password en...
edfang's avatar
edfang
New Contributor

no firewall settings that I know of outside of the default one.  This is a new Win10 PC that has the latest updates and latest LMI install.  not sure why its not letting the web client log in.  It is the only 1 out of the 4 computers that is exhibiting this behaviour.  

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

edfang  Was the problem PC re-imaged or similar? 

Have you tested the connection after re-installing under a different user account?

  • edfang's avatar
    edfang
    New Contributor
    6 years ago

    no.  PC was installed from latest Windows 10 Pro download and activated online that way as well.  It was not a restore of a previous image or virtual machine.  

     

    I havent re-installed under a different user account as I only have one LMI user account.  Should I create another one and log in.  Or are you talking about another windows user (their is only one).  

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      edfang   Yes, a different or brand new Windows User -- just to rule out any settings in the profile that may be affecting the connection.