Forum Discussion

PABKSK's avatar
PABKSK
New Member
5 years ago
Solved

Logmein Pro Client compatibility with Apple Silicon M1 Macs and/or Rosetta

Does Logmein Pro Client work with the new Apple Silicon M1 Macs ? Either natively or through Rosetta emulation? Any plan to support the new Macs ?

  • Tzadkiel7's avatar
    Tzadkiel7
    4 years ago

    I had this same problem as well with an M1 Mac mini.  LogMeIn support said they are working on M1 compatibility.  I was able to figure out a workaround that does not require physical access to the machine and it works great for me.

     

    From the LogMeIn Client, try to login to the machine and you will see that black screen.  Then go back to the client and launch the terminal - you should get a terminal prompt if the machine is up.  In the terminal, type "caffeinate -u -t 2" and press enter.  You should now have video.

     

    Apparently this works because caffeinate with these arguments tells the M1 Mac that there is a user present at the computer, so it turns on the video.

     

    Jason

     

    (post edited to correct typo)

23 Replies

  • I am having issues where when I connect to a Windows PC from my M1 the M1 keyboard will not work on the Windows PC so I am unable to type.  I have tested this on 6 different Windows 10 PCs.  

  • I have the client running on my macbook air with M1 without any issue. It currently runs under Rosetta 2. 

     

    Would also like to know if there are plans to have an M1 native app. 

  • When I connect to control my Macmini using the client I get a black screen with no response.