The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Haizad's avatar
Haizad
Visitor
6 years ago

Logmein problem

Recently - last two weeks, I have not been able to connect to many computers and control them. I show the desktop but I have no control. From the smartphone everything works fine.

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Haizad  There's no good reason why you would be able to access the host computers from a mobile device but not your desktop.  Are there any updates for the affected PCs waiting to download or install?