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Forum Discussion
Mac host only showing desktop wallpaper and menu bar
Mac has just received a new update (to Big Sur) I log in with Windows 10 and all I see is desktop wallpaper and menu bar. I've checked the security settings, everything LogMeIn related is checked. Th...
This is undocumented, and I was pulling my hair out - doesn't work with Windows talking to Mac either lately. But I fixed it inadvertently today when installing Zoom on that computer.
In System Preferences, Privacy & Security section, Privacy tab, ensure that LMGUIAgent is checked under "Screen Recording". After that I could see the full desktop.
Environment: M1 Mac Mini, macOS Big Sur host ; Windows 10 client.
I have checked this.
the LMUI agent is on SCREEN RECORDING and it is checked.
Still, no luck.
any help here? otherwise I will have to change to another remote desktop service.
- Have you also looked in Accessibility in that security & privacy screen? I have LMGUIagent and LogMeIn control panel checked there, which is the documented setting that they get you to activate.
You could try calling support before abandoning.
