Mac OS Mojave and LogMeIn locking computer after disconnecting

Hi All,

Looking for suggestions.  I have two users both using Mac OS Mojave on MacBook Pro 2017 models.  Recently (in the past few months) we've noticed that when the support person (me) disconnects from the remote desktop session the user's apple returns to the lock screen (where they have to log back onto the mac).  The computer doesn't boot (verified by up time) but the user gets frustrated becuase 1) they require alot of support; and 2) when I disconnect they are always returned to the lock screen.  Lock Keyboard and Mouse are not active and we are not blanking the user's screen.

We have also noticed that the apple will do the same thing long after i've disconnected from the comptuer.

So what I'm hoping is looking for ideas on the apple side or LogMeIn that will help me diagnose this.  I'm using LogMeIn client software either on my windows laptop or my macbook pro (although I prefer to use windows).  And it doesn't seem to make a difference which machine I use.

Please advise.