Forum Discussion
KateG
2 years agoGoTo Manager
franlaconti thanks for the further information, a few questions:
- Have you installed the desktop client to connect to the host?
- What Operating System are you using?
- Is this the first time using the software? Was multi-monitor option available previously?
franlaconti
2 years agoNew Contributor
IT people did the set up. How would I know if they installed the desktop client?
both PC's are using Windows
this is the first time I'm using the software.
- KateG2 years agoGoTo Manager
Hi franlaconti You should have the the client app downloaded and installed to connect to the host to have multi monitor available.
This article explains how to launch the client app and how to download it if it's not available.