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Forum Discussion
JimDeLaHunt
8 years agoNew Contributor
I have "LogMeIn Client". Which product is that?
Hello, forums: I have an app on my Mac which I use to connect to my client's Windows computer. The app is called "LogMeIn Client". Which LogMeIn product does this correspond to? When I look at ...
AshC
8 years agoRetired GoTo Contributor
JimDeLaHunt Chances are that you have LMI Pro installed on your Mac somehow. Here are some directions for uninstalling on Mac OS: http://help.logmein.com/articles/en_US/FAQ/How-do-I-uninstall-LogMeIn-for-Mac-manually/?q=uninstall&l=en_US&c=products%3Almipro2&fs=Search&pn=1
JimDeLaHunt
8 years agoNew Contributor
"LMI Pro". Thank you. That's probably this product: https://www.logmein.com/pro . The Pro product information talks in detail about "remote access", which sounds like what I do with the product.
However, LogMeIn support staff responded to two support requests by referring to "your LogMeIn Central subscription". That would be this product: https://www.logmein.com/central . It meantions a feature, "Remote Control", which also sounds like what I do with the product.
The mystery continues.
By the way, thank you for the link to uninstallation instructions, but I'm not looking to uninstall the product. I installed in intentionally, I'm using it, I want to use it. I'm just looking to understand how LogMeIn refers to the product I have. Without knowing LMI's name for the product, it's hard to know how to ask for help.