Forum Discussion

gradarius's avatar
gradarius
Active Contributor
3 years ago

Refund. How?

I would like a refund for the "LogMeIn Hamachi Premium" payment I made today. Reason: This did not remove the 256 member limit! (I already have one premium group)

 

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  • AshC's avatar
    AshC
    Retired GoTo Contributor

    Hi gradarius 

    Hamachi upgrades may take up to 24 hours to fully activate.  If by that time your account hasn't activated, please contact Customer Support directly for assistance. 

     

     

  • Payment was completed on June 24th. Cancel one of the two and feel confident.

     

    And can I trade automatically for a year? If it's automatic payment, this is the person who can introduce it.

    • KateG's avatar
      KateG
      GoTo Manager

      lightkr12121 I see you started a case, I've added your comments posted here. Someone from our support team will be in contact soon.