Forum Discussion

JonHart's avatar
JonHart
New Contributor
4 years ago

Restarting the host

When I restart the host machine it freezes it and I then have to have someone manually restart the host. this doesn't happen if the machine is restarted locally

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi Jon,

    I'm sorry about the trouble there. 

    What operating system is the host computer running, and have you done anything to troubleshoot the system restart behavior yet?

    • JonHart's avatar
      JonHart
      New Contributor
      4 years ago

      Hi The OS is windows 10.

      I've tried searching your help site but can't find anything.

      Thanks

      Jon

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        Try re-installing the endpoint software on the problem PC.  After that, if the problem persists we'd like to compare the system log files with LMI Pro logs to see why the restart is being blocked.