Forum Discussion
Thanks for the update.
Folks,
FYI: A fix is on its way. It will be released on the 12th of March.
- lmiuser128 months agoNew Contributor
thanks for the update
- GlennD8 months agoGoTo Manager
Hi,
We have begun deploying the update to accounts and systems will begin auto updating over the coming days.
- SOSCOMP8 months agoNew Contributor
Hi we are having same issue and with our endpoint security and LMI. We have ran the LMI update today (version.15410 installed) and rebooted. Our ENDpoint product is upto date as well.
"A potentially unsafe application (Win64/LogMeIn.A) found in a file (the filename is random)" tried to access."
Please help-pop-ups occurring often!
- 2ARM58 months agoActive Contributor
Hi Glenn,
All of our systems are set to update automatically, but the update is prompting users for admin. credentials.
Our users don't have admin. rights. Is there a way to run this update programmatically?
- GlennD8 months agoGoTo Manager
SOSCOMP What version of Windows is being used? We tested all supported Windows versions and only identified an issue with Windows 7 x64 and Server 2008 R2 x64 as they have issues validating the signature of the updated driver. According to Microsoft this Windows update should help with that: https://catalog.update.microsoft.com/search.aspx?q=kb4474419
- 2ARM57 months agoActive Contributor
Interesting. Users have reported, and I myself experienced, an update prompt without manually checking for an update. I've now reviewed the installed version on all systems, about 12% are up to date. Guess we'll give it some time.
Thanks
- SOSCOMP7 months agoNew Contributor
Hi -Windows 10 Pro and Windows11 Pro
- SOSCOMP7 months agoNew Contributor
The LMI update did not fix the issue for us. We use ESET endpoint Security. What Antivirus are you using? Any resolution for you yet?
- SOSCOMP7 months agoNew Contributor
We took a Windows10 PC with just ESET on it and installed LogmeIn (never on system before) and ESET did not detect anything-ran a custom scan on hte LMI directory too. The LMIinfo.sys in this new install is 11.1.0.3236. When we check the properties for the systems with LMI already installed and updated there is no version information listed. Odd. Could it be we have to uninstall and install LMI on the systems? Hard to do remotely I guess unless we do an ad hoc session to the systems, then uninstall and reinstall LMI?