Forum Discussion
AshC
6 years agoRetired GoTo Contributor
shass Unfortunately if that session got stuck, the only way to reconnect would likely be after a reboot at the endpoint. Let us know if the behavior continues there.
- shass6 years agoNew Contributor
Well that is most inconvenient. Really defeats the purpose, doesn't it.
- casascoco6 years agoActive Contributor
Extremely inconvenient. The same problem happens to me on random computers, requiring my clients to reset their computer before it will allow a reconnect. I've actually had to have clients install different remote software (Veam Tiewer) just so I am able do the work remotely. This is unnacceptable for a paid product.