Forum Discussion

Glen_S's avatar
Glen_S
Active Contributor
3 years ago

Some users lose keyboard control, also lost on remote pc

I have an issue where  we connect to a remote PC using cellular data.   Once in awhile, when the remote PC locks up, the remote user will lose keyboard control, and the keyboard also goes dead at t...
Problem
AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

Hi Glen_S 

Do you know what the operating systems the problem PCs have running? 

When you say you use cell data, is that on a mobile device too, or as a hotspot for another client? 

 

Are these PCs rebooted regularly? 

Can you also confirm the LogMeIn build installed there?