Forum Discussion
I fear the issue is that they don't know why it doesn't work, thus there is no solution. They may not be able to replicate the issue and cannot then diagnose it.
...or they just don't care.
- SysAdminAXS6 years agoNew ContributorI tried the suggesed solution, using right click copy and it doesn't work. I have had some luck clicking sync and un-sync clip board in options but it hasn't worked and I'm emailing text back and forth. This is a real problem and we need this fixed. I have no problem using the clipboard in my TeamViewer session. If this doesn't get some attention we'll be switching soon.
- AshC6 years agoRetired GoTo Contributor
SysAdminAXS I am sorry for the frustrations.
Could you confirm the software version installed there, and upon what operating systems that cannot share the clipboard? Have you already called into support to create a case for this problem?
- mattmutch6 years agoActive Contributor
I am on Windows 10 Pro 64-bit, always up to date with Windows Updates, and the only connections I make are to other Windows 10 Pro 64-bit based clients, also up to date.
LogMeIn versions seem to be 4.1.0.12382 but updating now on the client sides and I go through the website to access them. I don't use the App for access. Software versions aside, this has been an issue for the entire time I've used the product.
I've discussed this with support on two or more occasions and get frustrated with Make sure the Clipboard Sync box is checked and try Reinstalling the Client...