Exciting changes are coming as we upgrade our community website. You may notice a fresh new look and some differences in how things work. We will post more details soon and can’t wait to welcome you to our improved space!

Forum Discussion

trflmiuser's avatar
trflmiuser
Active Contributor
6 years ago

Troubleshooting slow connections?

Hi, Several people in my office use LogMeIn to work at home. Many users today are reporting that their connections are very slow. Tracert doesn't show any lag or timeouts between the end users and t...
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hello, 

While we do not have any specific servers causing delays, there have been serious demands across North American internet services as a whole.  If you are seeing consistent communication delays with LMI services, please note the times, dates, and your physical location or ISP there.  We'll continue to track these reports and mitigate as fast as possible. 

Bordi1508's avatar
Bordi1508
New Member
6 years ago
I have a organization in Brasil Wirth 80 connections but connections are very slow. User are having the worst experience and i dont know chat can i do. I m really desesperated.can u help me?
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Bordi1508  If this just recently started happening have you reached out to your internet service provider to troubleshoot?