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jd_rust's avatar
jd_rust
New Contributor
3 years ago

Unable to connect to M1 Mac

I having an issue with a new setup on a M1 Mac Mini (running 12.5) and LogMeIn Central.  I've installed the host program on the Mac, but I'm unable to connect after a reboot.  Once someone has logged into the computer, then LogMeIn is available.  As far as I can tell, LogMeIn is set up to start running on boot.  Has anyone else experienced something similar?  

 

My first thought was the firewall, but I've turned this off for testing and this behavior persists.

Question
  • GaborO's avatar
    GaborO
    3 years ago

    The reason of your problem must be that FileVault is turned on. When FileVault is turned on, your Mac always requires that you log in with your account password to access files on the disk since they are encrypted.

    There is a workaround though: restart your Mac with the:

    sudo fdesetup authrestart

    command. The fdesetup utility can be used to remotely restart a Mac without needing physical in-person keyboard access to unlock FileVault on the next boot only.

  • GaborO's avatar
    GaborO
    GoTo Contributor
    3 years ago

    The reason of your problem must be that FileVault is turned on. When FileVault is turned on, your Mac always requires that you log in with your account password to access files on the disk since they are encrypted.

    There is a workaround though: restart your Mac with the:

    sudo fdesetup authrestart

    command. The fdesetup utility can be used to remotely restart a Mac without needing physical in-person keyboard access to unlock FileVault on the next boot only.

    • jd_rust's avatar
      jd_rust
      New Contributor
      3 years ago

      Thank you for that explanation.  You are correct, FileVault was turned on.  In this case, I think the most prudent move is to turn this off.  I have done so, and I can now connect after a reboot.  


      Thanks again.