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Forum Discussion

ahebert's avatar
ahebert
New Contributor
7 years ago

User cannot print to local printer from remote session

User is on a latop at home connected to a printer via usb and wants to be able to print from the remote session (work computer) to the usb printer (local printer). Is this possible with logmein? Does...
ahebert's avatar
ahebert
New Contributor
7 years ago
AshC wrote:

ahebert  I'm not positive about that bit, but I can speak for the expected behavior:  Only when connected would the LMI Printer activate on the Host PC.  This should never change the default printer on the Client side, nor should it permanently change the Host printer once you disconnect.  Basic troubleshooting also includes rebooting the Host and Client PCs, and reinstalling LMI softwares. 

I tried rebooting and removing the host printer from the host computer via device manager/turning off the printer and restarting it. Nothing worked. I just wanted to get a solution for future reference and have it documented just incase. I appreciate all the help AshC! :smileyhappy:

AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

ahebert  At this point I would probably want to get Customer Support involved.  If you can give us a ring when you have a moment to troubleshoot, we can probably find you more answers why this keeps failing.