Forum Discussion

jakem00's avatar
jakem00
New Contributor
6 years ago

user name and password fail on ipad, but work on PC?

I've lot logmein Pro on my work desktop (win 7)   I was able to login via my ipad pro and my home computer (win 10).  I recently got a new ipad pro .  I get to the screen that asks for the computer...
  • jakem00's avatar
    jakem00
    New Contributor
    6 years ago

    I tried that,  no dice.  It's weird. I cant log in with any IOS device, tried an iphone and 2 ipads

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      jakem00 Have you tried resetting the password itself?