Mac OS Big Sur compatibility issue

Quentin_T  After you installed the beta update linked in this thread, what was your exact experience?

AshC  Sorry I said I tried it before and it doesn't work

Quentin_T  Please try the beta version available in the solution of this thread.

Hello,

Since the official release of macOS BigSur. Colleagues and I are unable to take control of a computer remotely.

My computer is in macOS BigSur, the LogMeIn software works perfectly, except for remote controls.

When I click on the button to take control, the software freezes and I am forced to Force Quit.

PS: I even tried with Beta software

Do you have a solution to this problem?

A patch is planned soon?

Regards,

Great!  Thanks for confirming the new build compatibility.

I was able to open logmeinrescue.

Struggled with the regular process but your link allowed me to download an application that would open. Haven't used it yet, but it appears that it will work.

Hi AshC ,

It works for me now, It was a security problem, Logmein had to be approuved before having access and we didn't see that.

Thank you !

It's working for me now.  Thank you!

Looks like the problem has now been fixed for me.

Thanks, will try it.  Also need the File Transfer fixed in the LogMeIn Client.