GartMeeting's avatar
GartMeeting
Active Contributor
6 days ago
Status:
Needs Info

Application Screen Sharing Limitations in New GoToMeeting Version

Hi GoToMeeting Team,

I'm writing to express some frustration with the current version of the application. As a host, I frequently need to share a specific application window during meetings. However, unlike the previous version, the current setup does not allow associated pop-up or option windows from that application to be visible to attendees. This limitation seriously impacts my ability to present effectively.

The workaround provided by support—to share my entire screen—is not a viable solution. Doing so would violate my company’s privacy policy, as it may inadvertently display and record confidential information.

Being able to have multiple windows from the same application visible while sharing is critical to our workflow. Please consider restoring this functionality or providing an alternative that maintains both usability and compliance with privacy requirements.

Thank you for your attention to this matter.

1 Comment

  • KateG's avatar
    KateG
    GoTo Manager
    2 days ago
    Status changed:
    Reviewed by moderator
    to
    Needs Info

    Hi GartMeeting 

    What application were you sharing that could pop-out? 

    Were you previously using classic GoToMeeting (with the daisy symbol) and it could pop-out and are now on the new GoTo app?