illusiveman007's avatar
illusiveman007
New Member
3 months ago
Status:
Investigating

Custom Call Dispositions

Hey there, I'd really really like to be able to have customized call dispositions as most other call center software I've used before has at least the options to request for custom reporting if needed.

  • KateG's avatar
    KateG
    GoTo Moderator
    Status changed:
    New
    to
    Investigating

    Hi illusiveman007 thanks for your feedback. We are aware of this need and  Custom Call Dispositions are on our near-term roadmap for historical reporting, we will update the Community when it becomes available.