Forum Discussion

EvanW92's avatar
EvanW92
Active Contributor
2 months ago

Update to Yealink phone to display DND status of another extension?

Hello,

I wanted to follow-up on this forum and see if there is a firmware version available on the Yealink phones to allow BLF keys to indicate if another extension has "DND" enabled or if this is still in the works?  We have had several of our clients ask about this feature the past couple years and I wanted to see if this feature is still being pursued for Yealink phones?

Thank you!

  • Yes, please GoTo, can we get an update on this? It has been promised for years now and still no update. 

  • EvanW92's avatar
    EvanW92
    Active Contributor

    FYI, the most common Yealink models our clients have are the T48S, T48U, T54W, T57W, & T58W phones.  Having DND show up as a status on the BLF keys on these phones and others would be very beneficial to all of the PBX's we maintain for our clients.

  • EvanW92's avatar
    EvanW92
    Active Contributor

    GoTo Support created case # 20836561 when I called the Partner Support line to ask about a solution or an ETA on this feature.

    Jhostin with GoTo was very helpful as he engaged their development team directly to get an update on this request.  Per his update, at this time, the development team confirmed they do not have a way just yet to add a visual notification on other phones when a user has DND enabled.  From what I was informed, they are still actively working on this and will let us know once there is an estimated release date.

    If possible, please keep this forum/thread open until there is some sort of official update on this request.

    Thank you!!

    • KateG's avatar
      KateG
      GoTo Manager

      EvanW92

      Checking with the team, it's still under consideration internally, though I don't have an ETA yet. I will keep this thread open along with the idea and will update when we hear more. 

  • EvanW92's avatar
    EvanW92
    Active Contributor

    Thank you KateG - I will periodically check in on this thread into next year (2025) to see if there are any updates on this feature for the desk phones.  Thanks again!