DWoodsideAGBR's avatar
DWoodsideAGBR
New Member
11 months ago
Status:
Reviewed by moderator

Web Chat - Programmatically Fill in Contact Details

My admin has setup a chat queue which I am attempting to integrate into a web site. I have the user's information since they are authenticated, but I would like to pre-populate the required fields (Name, Phone, Email, custom). I'm assuming there's a JavaScript function to call, passing in the details when the chat widget is initialized, but I haven't found any documentation yet.

 

  • KateG's avatar
    KateG
    GoTo Moderator
    Status changed:
    New
    to
    Reviewed by moderator

    DWoodsideAGBR welcome to the GoTo Community. 

     

    I do see that you reached our support team who informed you that this is not currently supported.

     

    Your post here has been shared with the Connect team and is very appreciated. I moved it here, to our idea section, where others can review and kudo this for potential future implementation.