The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Have the option to start a ticket from the managed pc's and/or add pc to the ticket in progress. This would make it easier to know which pc your working on and be able to sort in reports to see if pc's a trouble and need to be replaced because of the ticket volumn.
3 Comments
- Status changed:NewtoReviewed by moderator
Yes! This would be a big help, especially if we can then report on this through the reports, which are still a bit lacking at the moment.
Hi douga1978,
We are considering adding connecting tickets and devices in Q2 this year.
