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jimwoodhead's avatar
jimwoodhead
Active Contributor
3 years ago
Status:
Accepted

Make the clients cursor visible in session

During the remote session, you need to be able to see your cursor and the remote session cursor.  There are times when the cursors are different.  For example, if you are use editing a crystal report the cursor on the client side will change to different symbols .  With GotoResolve you are unable to see these changes.  this makes for a very difficult remote session.  GotoAssist has this ability and  GotoResolve should too. 

Also if you have any latency you can see that you are not in the right spot.

Remote Support

2 Comments

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    3 years ago
    Status changed:
    Investigating
    to
    Accepted

    Hi jimwoodhead,

    Thanks for the feedback. The ability to see the remote mouse is on the short-term roadmap, so we will deploy it as soon as possible.

    Thanks,

    Br,

    Robi