Corporate Billing Portal: Granular Payments
The old Jive billing portal provided more granular capability for paying invoices. The new billing portal only allows for the payment of the current balance outstanding, whatever that is. Under or...
I just received my most recent invoice, which is incorrect. So, I need to make a partial payment. There is no way to make a partial payment from the new billing portal. Here is all you get when viewing an invoice in the new portal. Now, I finally figured out that I display the PDF version of the invoice, click on its pay link, and it will let me make a partial payment; but, I shouldn't have to go through the PDF to make a partial payment. I think that this is just a ploy to make this more difficult for customers. I should be able to make a partial payment straight from the portal, and not have to go through the PDF.