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NCESI's avatar
NCESI
Visitor
3 years ago
Status:
Delivered

Missed Call report

Hey all

 

Is it possible to set up a report that shows missed calls within the call reports?

 

This will benefit SMB as it will show if contact needs to be approached 

 

Thank you

Nigel 

Contact Center Features

5 Comments

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago
    Status changed:
    Delivered
    to
    Accepted

    NCESI noted. I will share this with the team and update when I learn more. 

  • NCESI's avatar
    NCESI
    Visitor
    2 years ago

    Hey

     

    this request is for non-contact center users

  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago
    Status changed:
    New
    to
    Reviewed by moderator