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It would be really helpful to easily see the number of Agents with a status of Ready. While you can see an agent's status in the "Agent Activity" section, you have to scroll through to see how many are ready. I would suggest adding a "Widget" next to the paused agents in the dashboard that shows the number of agents with a status of ready.
On the wallboard, we currently have a widget for logged-in agents and paused agents, It would be a nice addition to be able to see agents with the status of ready also if we could choose a particular pause reason for a widget.
