MatthewB57's avatar
MatthewB57
Active Contributor
5 months ago
Status:
Delivered

Update Call Queue "Periodic announcement message" description to note it triggers after 3 callers

I couldn't get the call queue "Periodic announcement message" feature to trigger when testing it, and after calling support to find out if there was a glitch or something else causing it not to trigg...
GlennD's avatar
GlennD
GoTo Manager
5 months ago
Status changed:
New
to
Accepted

Hi MatthewB57, welcome to the community. We apologize for the frustration and will make sure the support documentation is updated to highlight this requirement.