The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Maxmc
2 years agoActive Contributor
Status:
Accepted
Add a notification when a ticket is transferred between queues
Hello,
We just created a second IT team with its own ticket queue within Resolve Helpdesk. We noticed when the teams xfer tickets it doesn't notify the receiving team, so tickets are getting re...
GlennD
2 years agoGoTo Manager
Status changed:
New
to Accepted