The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Maxmc's avatar
Maxmc
Active Contributor
2 years ago
Status:
Accepted

Add a notification when a ticket is transferred between queues

Hello,   We just created a second IT team with its own ticket queue within Resolve Helpdesk. We noticed when the teams xfer tickets it doesn't notify the receiving team, so tickets are getting re...