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Kevin_C
2 years agoActive Contributor
Status:
Delivered
Allow clients to add files to the ticket at any time
Helpdesk portal only allows attachments on initial creation. The IT support can attach files all through the ticket history, but the end user can only do so when they start the ticket. The end user c...
GlennD
6 months agoGoTo Manager
Status changed:
New
to Reviewed by moderator