The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Currently, if you "accidentally" press the Request Admin mode button but the end user is logged in as a standard user who does not have admin rights, the connection repeatedly disconnects/connects in a loop with no way to stop it on the agent's side. Can there be a cancel admin request button? When it's looping between connect/disconnect the End Session isn't showing on the agents side either.
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