The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
I know one of my teams biggest issues is end users that will not stop moving their mouse or typing during remote sessions and it renders us unable to do anything but sit there and beg them in chat to...
Conversely, I'd like the option to be able to lock out the client kyd/mouse when connected, especially in an Unattended session. Occasionally the user will show up after the fact and since they are able to see the screen, they either begin using the mouse which prevents our use or they End Session.