2 Comments
- rbenasaraf14 days agoActive Contributor
Thank you, Glenn. Having the name on the tabs would allow us the visually see who is working on what without needing to keep switching the filters.
- GlennD29 days agoGoTo Manager
Hi rbenasaraf, there is an Assigned To column available already: https://support.logmein.com/resolve/help/how-do-i-monitor-tickets-in-the-console?highlight=helpdesk