The filter section in the helpdesk is very thorough, but what would be useful are some quick buttons to filter for My Open Calls, All Open Calls, Overdue Calls etc
Helpdesk Shortcuts
GyulaMucsi
8 months agoGoTo Contributor
Status changed:
New
to New
Hi Marcus-Aprolis,
Thank you for your feedback, I'm glad you are enjoying using the Helpdesk.
Very good suggestions, we will definitely consider these when we are improving the filter.