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Hello
In GoToAssist it is possible to add other customers and users / technicians to one helpdesk job.
When a customer CC's in other customers to a helpdesk request via e-mail the other customers...
Status changed:
New
to Accepted
Hi!
Thank you for your feedback.
This feature is not on the roadmap for the upcoming months, but it is something we would like to add to the helpdesk soon.
BR,
Gyula