The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
On Helpdesk, if we can't get an auto refresh, is it possible to have a refresh button added so we don't have to navigate from Helpdesk to another area like Support and then back again to get it to re...
Hi!
Currently, when changes were made to the tickets a window floats in from the top middle to inform you that the tickets were updated. You can click the refresh button on the message or refresh the page to see the changes.
We are currently looking into how to improve the refreshing.