On Helpdesk, if we can't get an auto refresh, is it possible to have a refresh button added so we don't have to navigate from Helpdesk to another area like Support and then back again to get it to re...
Refresh on tickets
GyulaMucsi
3 years agoGoTo Contributor
Hi!
Currently, when changes were made to the tickets a window floats in from the top middle to inform you that the tickets were updated. You can click the refresh button on the message or refresh the page to see the changes.
We are currently looking into how to improve the refreshing.