Security features for unattended access and SIEM exporting

We would like a supported method for forwarding Goto Resolve events to our Sentinel instance, so that our security operations center can see events such as unattended access and background access. ...

Unattended Support

KateG

GoTo Moderator

blaineasullivan

You may be interested in a new enhancement now available: Enhanced prompt frequency for Zero Trust.

With this latest enhancement to our security features, administrators can now enforce Zero Trust prompts for IT agents performing sensitive tasks.

To enable this feature, navigate to the GoTo Admin portal and open the Settings menu. Select Zero Trust Status and go to the Settings tab. Ensure the required toggles are turned off, then click Save.

Once this configuration is applied, all IT admins will be prompted to provide the Zero Trust signature key for any sensitive tasks. The option to set the frequency to daily or weekly will no longer be available.

Additionally, more sophisticated permission settings and MFA improvements are on the roadmap and coming soon.

blaineasullivan

New Member

6 days ago

Kate,

Thanks for the update. That is a great first step for the additions we are looking for.

Best,

Blaine