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bblear
2 years agoActive Contributor
Status:
Reviewed by moderator
Tickets Created in Teams mandatory fields
We need to have the custom fields that we have added to be mandatory to open a ticket within Microsoft Teams. For example, we have multiple locations across the company. We added in custom fields a l...
GyulaMucsi
2 years agoGoTo Contributor
Hi bblear,
Currently, there is no way to customize the ticket fields in the Microsoft Teams integration, but I have added this as a feature request for further consideration.